KEPCO PLANT SERVICE AND ENGINERRING CO. LTD
2 to 3 Year(s)
Job Description:· Effectively manage the team of service engineers and Ensure customer satisfaction· Implement suitable actions/schemes to ensure the service target· Meet service engineers in a regular manner and provide On-Job Training for critical issues· Keep up the engineers motivation in a continuous mode· Effectively manage Call Center at Coimbatore and ensure on-time attention of service and spares requests from customer· Implement customer support activities / field visits / various type machine maintenance program: